Case Study - Enhancing Bancassurance & Payment Flows

Overview

As part of ING’s digital transformation, the Dare platform (ING & AXA) required a secure and scalable bancassurance and payment flow that could optimize customer journeys and ensure financial security.

My mission was to enhance the Claims, Wellness, and Buy domains, ensuring a seamless user experience while reinforcing security and performance.

To achieve this, we implemented cutting-edge front-end technologies, a robust testing framework, and reusable design system components to streamline development across product teams.

Key Contributions

1️⃣ Secure & Scalable Payment Flows

I engineered a high-performance, scalable payment system that streamlined ING’s bancassurance transactions. By integrating RESTful APIs with Java back-end services, we ensured real-time transaction processing and enhanced fraud detection.

2️⃣ Strengthening Mobile Security

Security was a top priority. I introduced advanced mobile security measures, reducing vulnerabilities and protecting sensitive customer data, reinforcing ING’s reputation as a trusted financial institution.

3️⃣ Enhancing the ING Design System

By contributing to ING’s Design System, I developed reusable UI components, tools, and packages, improving consistency, scalability, and maintainability across different teams and products.

4️⃣ Developing Front-End with Lit-Element & ECMAScript 6

To optimize performance and maintainability, we pioneered the use of Lit-Element (Polymer) and ECMAScript 6, aligning ING’s front-end architecture with modern web component standards.

5️⃣ Implementing Robust Testing Framework

I established a highly reliable testing ecosystem, incorporating:

• End-to-End (E2E) testing with Cypress
• Unit and Integration testing with @open-WC/testing
• Component-driven development with Storybook

This resulted in higher code reliability, faster deployments, and reduced bugs in production.

Conclusion: Transforming ING’s Bancassurance Platform

By leveraging modern front-end technologies, security-driven development, and scalable architectures, we significantly enhanced ING’s bancassurance and payment flows, improving both user experience and financial security.

Our contributions to the Design System, mobile security, and performance optimizations positioned ING’s Dare platform for long-term success and adaptability in the ever-evolving financial landscape.

What I Did